Shipping Information

At Brass Bags we are dedicated to getting your order shipped to you as soon as possible but please remember, a large number of our models are made to order and at certain times there can be a lengthy waiting list.

Whilst we make every effort to ship 'Premier Range' bags within 2 - 4 weeks and 'Custom, Build your own' (plus bags not included in the 'Premier Range') in around 4 - 6 weeks. Please do not contact us for the shipping status of your order within these guidelines. It is sometimes likely, during busy periods, to experience very long delays but be assured that your order will be shipped as soon as it is ready and you will be sent shipping details including a tracking number when the order is shipped.

All orders are packaged securely by ourselves and shipped with the best international couriers at the best rates available to us, for example: UPS, DHL, TNT and the Royal Mail. The price you pay includes insurance against loss or damage in transit.

Once your order is shipped, we will be able to issue a tracking number, so you can track the progress of your order. Transit times are roughly - 1 day to the UK,  2-3 days to Europe and North America and 3- 5 days to the rest of the world.